Privacy Policy

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and the legal protections granted to you.

We, Granton Data Solutions, use your personal data to provide and enhance our services. By using our service, you agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

The capitalized words in this document have specific meanings as defined below. These definitions apply regardless of whether the words appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as “The Company”, “We”, “Us”, or “Our” in this Agreement) refers to Granton Data Solutions, Santa Clara, United States.

Cookies are small files containing details of your browsing history placed on your computer, mobile device, or any other device by a website.

Country refers to California, United States.

Device means any device capable of accessing the service, such as a computer, cellphone, or digital tablet.

Personal Data is any information related to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person processing data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform related services, or assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

Website refers to Granton Data Solutions, accessible from https://grantondatasolutions.com/.

You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

Compliance

Granton Data Solutions complies with all federal and state data privacy laws, adhering to guidelines, procedures, and best practices established by industry groups, including the Direct Marketing Association (DMA).

We maintain strict data privacy in all our agreements and contracts with customers.

Data Compilation

Our database contains various data elements for businesses and customers. We obtain information from legal and reliable sources and take great care to maintain data accuracy through specific quality control measures and verification procedures.

We obtain B2B marketing information from credible sources, including:

Annual Reports
B2B Directories
Business Tradeshow Attendee Lists
Business Trade Magazine Subscription Offers
Community Postings
Government Records
Nationwide Utility Transaction Reports
Newspaper Subscription Offers
Phone Surveys with Every Business
Public Record Information
Registration Process for Subscription Sites
SEC Filings
Sign-up Data from Email Campaigns
Transactional Data
Web-based Registrations and/or Offers

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or access it through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Twitter

If You decide to register through or grant us access to a Third-Party Social Media Service, We may collect Personal Data associated with Your Third-Party Social Media Service’s account, such as Your name, email address, activities, or contact list associated with that account.

You may also have the option to share additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Information Collected while using our website

While using Our website, We may collect information regarding your location with Your prior permission. This information is used to provide features of Our Service and to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or stored on Your device. You can enable or disable access to this information at any time through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. These technologies include beacons, tags, and scripts to collect and track information, improve and analyze Our Service. The technologies used may include:

Cookies or Browser Cookies: These are small files placed on Your Device. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not function properly. Unless You adjust Your browser setting to refuse Cookies, our Service may use Cookies.
Flash Cookies: Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or activity on our Service. Flash Cookies are not managed by the same browser settings used for Browser Cookies.
Web Beacons: Certain sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) to count users who visited those pages or opened an email and gather related website statistics.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

Granton Data Solutions may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring its usage.
To manage Your Account. Your registration as a user of the Service is mandatory. The Personal Data You provide can give You access to different functionalities of the Service available to registered users.
For the performance of a contract, the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or any other contract with Us through the Service.
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about, unless You have opted not to receive such information.
To manage Your requests: To attend and manage the requests you have raised.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service and to contact You.
For business transfers: We may share or transfer Your personal information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
With other users: When You share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

Granton Data Solutions will retain Your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, enforce our legal agreements and policies, and for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security, improve the functionality of Our Service, or as required by law.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and other places where the parties involved in the processing are located. This information may be transferred to computers located outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer. We will take all reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or country unless adequate controls and security measures are in place.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Data Security and Confidentiality

At Granton Data Solutions, safeguarding every individual’s personal information is our priority. We take all possible steps to protect the confidentiality and security of this information. Our advanced servers with the latest encryption features ensure your data remains secure, even when shared with partners whose products/services are relevant to you.

We do not rent, use, sell, transfer, or otherwise expose the contents of the tracking information resulting from click-through, messages opened, or eCommerce conversations. Our services provide an SSL-encrypted, password-protected mechanism to view and extract customer data.

Data security: Our data is maintained in a carrier-class secure facility protected by firewalls and other security devices. We implement these measures seriously to protect visitor and client information from being lost, misused, or undergoing unauthorized alteration.

Credit Card Information

Granton Data Solutions uses a third-party to process credit card transactions. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Access to this information is restricted and used solely for business purposes.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

Subject Rights for Data Security, Accuracy, and Retention

Under applicable data privacy regulations, subjects may:

Request to abstain from using the said data
Request access to the data we have about them
Revoke their consent for consent-based processing of their data
Request a machine-readable copy of the data we have
Request data to be updated, rectified, deleted, or blocked

Please note that we cannot delete records from our historical data due to compliance with legal audits and financial reporting purposes.

To exercise any of the rights listed above, feel free to contact us.

Opt-out Policy

Upon your request, we will allow any subscriber to “opt-out” at any point in time from receiving further promotional messages. However, requesting to delete the subscriber’s personal information from our database might not completely erase the records. Some residual information will still be available due to backups.

Data Breaches

In case of data breaches or other data-related concerns, subjects may lodge complaints with their regional data privacy regulator.

Others

We retain the data as long as necessary for providing our services. This data is anonymized reasonably promptly after the subject stops using our services.

We take sufficient safety measures while transferring Your data to other countries. We are obliged to provide a copy of said safeguards and related privacy rights upon request by the subjects in concern.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require parent’s consent before We collect and use that information.

Unsolicited Commercial Emails (SPAM)

We provide a permission-based model only for email marketing and carry out a strict internationally acclaimed anti-spam policy for all clients.

Our clients are explicitly prohibited from sending any unsolicited material to recipients who haven’t given consent to receive communications from them.

Our services may only be used for the purposes of law and may not violate or intervene in any local, state, federal, or international laws.

These policies are part of our broader reaching Acceptable Use Policy that each of our clients are contractually bound to. Violation of this policy will lead to speedy termination of all access to PivotGlobalServices servers and networks.

Campaign Content (Emails)

We review the content of the email campaigns sent through our platform to verify compliance with the state, national, or international laws. In this regard, we use software with content algorithms to track the content of said email campaigns. This filtering benefits all users who avail of our services and reduces bounce rates ensuring high deliverability.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

EU-U.S. Privacy Shield Policy and Swiss-U.S. Privacy Shield Frameworks

The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

PivotGlobalServices complies with both these principles. We seek to comply with the principles of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks regarding notice, choice, onward transfer, security, data integrity, access and enforcement. If there is any conflict between the policies in the privacy policy and the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, the EU-U.s. and Swiss-U.S. Privacy Shield Frameworks shall govern. To know more about the two frameworks, visit – https://www.privacyshield.gov/welcome

Citizens with questions or complaints regarding this privacy policy, can contact us

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Our compliance with all countries data protection laws

We strictly adhere to all the rules and laws implemented by the respective countries to protect their citizens and businesses.

Country-wise references to Privacy Laws

USA

CAN-SPAM ACT

CAN-SPAM ACT – Compliance guide

CAN-SPAM ACT – Rules

FTC’s consumer guide

Electronic Privacy Information Centre

Federal Trade Commission – National Do Not Call Registry

Australia

Federal Register of Legislation – Spam Act 2003

Austria

Telecommunications Act 2003

Belgium

Data Protection Authority

Canada

Canada anti-spam legislation (CASL) aims to protect their consumers, business from spam and help businesses stay competitive in a digital market place.

If your target location is Canada then you can follow the guideline given below:

Canada’s Anti-Spam Legislation (CASL)

CASL basics.

CASL advises the businesses to be more disciplined in managing their electronic marketing programs

Oral consent will not be considered as permission to receive messages as written consent is necessary

It requires all businesses to maintain a record of all consents (date, time, source, manner of consent and etc.)

All messages must include name, the person on behalf you are sending and your mailing address, website URL and phone number.

Emails sent must include unsubscribed mechanisms and the unsubscribed must be processed without delay.

China

Draft of China’s personal information protection law

Data protection laws and regulations – 2020

Cyprus

Law 125(I) 2018

Czech Republic

Data Protection Laws and Regulations

Estonia

Information Society Services Act

Article 13 of DIRECTIVE 2002/58/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 July 2002.

The Contact Network of Spam Enforcement Authorities (CNSA).

The Directive is implemented by each member state independently so you will want to check with your particular country law for more details.

EU General Data Protection Regulation.

France

Commission Nationale de l’Informatique et des Libertés

CNIL Guidelines on email marketing.

Germany

Art. 7 German Unfair Competition Law (Gesetz gegen Unlauteren Wettbewerb) (UWG)

Art. 202a, 263, 303a, 303b of the German Criminal Code Art. 6 of the German Law regarding Information Society Services Art. 28 Par. 4 of the German Data Protection Act.

India

Information Technology Act of 2000

Italy

Italy’s anti-spam laws are very strict. You can even be imprisoned for sending spam. If you’re sending to Italian recipients, follow these guidelines as well.

Garante Per La Protezione Dei Dati Personali

The Code transposed EC Directive 95/46 on the protection of personal data and EC Directive 2002/58 on privacy in electronic communications; it consolidated all Italian pre-existing laws and regulations in this sector.

DL 675/1996 on privacy protection states, inter alia, that a company must have authorization from each user whose personal data (such as e-mail) they want to use.

DL 171/1998 (deriving from the European Community directive 97/66/CE) on telecommunications privacy protection: this put outlaws all automatic systems to call a user and says that all the expenses of an advertising must be paid by the company and not the user (faxes and e-mails are instead paid also by the user).

DL 185/1999 (deriving from the European Community directive 97/7/CE) on customer protection with respect to long-distance contracts: this obliges companies to seek the permission of the user for virtual or telephone sales.

Netherlands

Protection of personal data

Data protection and privacy in the Netherlands

Online Privacy Laws: Netherlands

New Zealand

The Unsolicited Electronic Messages Act 2007

The Department of Internal Affairs provides detailed guidelines on the anti-spam laws.

Singapore

Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA).

South Africa

Regulation of Spam in South Africa – South African Law.

Sweden